News Article:

New Book! Customer Focus-The SID Way
Sidney McDonald 2/11/2011

BenchMark Learning International's 1st of 30 Self-Initiated Leadership Books is now completed! Customer-Focus The SID Way, A Self-Initiated Development Workbook for Leaders and Managers is written by co-founders Ben and Sidney McDonald. This book is the culmination of research and experience in providing leadership and management development assessments and coaching.

We are excited about the first book in the series because it will help raise the bar for leaders and managers in all organizations and provide the tools for individuals to develop. In todays economy we feel that leaders and managers must develop now, more than ever.

Find out how you can improve in your customer focus skills and then follow the SID development plan to improve and help others do the same. Visit http://blog.thesidway.com/sid-way-books/customer-focus-the-sid-way/ today!